1.What products do you have?
A:Our product range includes ABS sheets and composite sheets, modified alloy sheets, HIPS sheets, and solid polycarbonate sheets. Additionally, we offer a variety of vacuum-formed sheet products, particularly interior trim panels and dashboards for buses.
2. What shipping methods do you support?
A: We provide full-range logistics solutions including sea freight, air freight and land transportation to meet different global delivery needs.
3. How long is the order delivery time?
A: The overall delivery cycle of all orders is 1 to 2 weeks. The specific delivery time will be confirmed according to your order quantity, destination and selected shipping method.
4. Can I track my shipment?
A: Yes. After the goods are dispatched, we will provide you with an official tracking number, so you can monitor the shipment status in real time.
5. How can I place and confirm an order?
A: You can confirm the product model, quantity and requirements with our sales team first. We will issue a formal order contract for your confirmation, and the order will take effect after completing the corresponding payment process.
6. What payment methods are accepted?
We support mainstream international payment methods. 30% T/T in davance, balance before shipment. We accept L/C at sight.
7. Do your products have quality inspection guarantees?
A: Absolutely. All our products pass standardized and strict quality inspection procedures before delivery to ensure compliance with international quality standards and customer usage requirements.
8. What after-sales support can I get if I encounter product problems?
A: We provide professional one-stop after-sales service. For product quality problems or operational technical issues, our professional technical team can provide targeted solutions.
9. Is remote technical support available?
A: Yes. We support video conference remote technical guidance and troubleshooting. You can book a video consultation with our technical team at any time to solve product usage and technical problems efficiently.